Category:
Withdrawals
There are a few reasons a withdrawal might fail:
* Promotional cash must adhere to the playthrough requirement for that promotion. For example, if it is a 2x playthrough would mean you need to play through all deposited funds twice before withdrawing any winnings from entries placed with promotional cash.
* Inaccurate or incomplete bank account information can also cause withdrawal requests to fail. If this happens, your funds will be returned to your credit funds balance, and you will be able to create a new withdrawal.
* Withdrawals can only be made using an approved payment method that you previously used to deposit funds into your account.